This book really makes one stop and think about one's personal style and the impact it has on relationships. Beverly Flaxington does an excellent job of explaining how the lens we use to see the world impacts the interactions we have with others. Perhaps most importantly, she gives us valuable insight on how to adjust that lens so we can be more positive and productive.
The book is an easy read, but it is packed with substance and real life examples that will be very familiar to almost anyone. What won't be familiar is the perspective the author uses to analyze the things that make human interactions go off the tracks.
Flaxington takes us through the process of how we develop the filters with which we see the world, not as a shrink would, but as a close friend who has known us for many years would if we simply asked for feedback and a fresh perspective. She does so, however, with great skill and sensitivity -- providing a careful, process-driven assessment of how our behavioral styles are developed and interpreted; of how our values are reflected in the ways in which we communicate with others; of how our filters cause us to make incorrect assumptions about the actions and motivations of others; and, of how our naturally self-interested worldview can pre-dispose us to want others to simply see things as we do.
In the end, the message seems to be: Know yourself so you can better know others. Fortunately, Flaxington shows us how to accomplish those objectives.
In closing, there is something helpful here for anyone who wants to improve their capacity to cultivate and nurture relationships with family members, friends and even co-workers. From a business standpoint, those who represent a company or organization with the external world -- be that in a sales, marketing or customer service capacity -- will find perspectives in this book that will allow them to be much more productive and effective.
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Top reviews from other countries
Julián Fierro Valenzuela
Información clave para entender al prójimo
Reviewed in Spain on November 17, 2013
Mr. A. Peplow
Slightly disappointed
Reviewed in the United Kingdom on September 9, 2013Timothy Han
Why did this book receive so many positives?
Reviewed in the United Kingdom on January 28, 2013