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Human to Human Selling: How to Sell Real and Lasting Value in an Increasingly Digital and Fast-Paced World Kindle Edition
In our increasingly digitized and fast-paced world, human relationships are often strained—sales relationships even more so. Today’s buyers are better informed, more sophisticated, and more transactional. As a result, sales professionals must navigate new challenges as they seek to develop meaningful relationships with these sometimes elusive buyers. In Human To Human Selling, sales strategist Adrian Davis details how sales professionals and the people who manage them can increase sales performance while developing strategic relationships with their customers. Bringing sales professionals out of the Industrial Age adversarial model of sales into the “Age of Business Reformation,” Human To Human Sellingpresents a step-by-step process for building symbiotic relationships with buyers—connections that are both mutually rewarding and emotionally fulfilling and lead to the “right-fit” customer.
- LanguageEnglish
- PublisherMorgan James Publishing
- Publication dateOctober 1, 2013
- File size1589 KB
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Editorial Reviews
Review
-- Don Peppers and Martha Rogers, Ph.D., Founders of Peppers & Rogers Group, Co-authors of Extreme Trust: Honesty as a Competitive Advantage and a series of bestselling books on customer relationships and customer value
About the Author
As president and CEO of management consulting firm Whetstone Inc., he has worked with organizations such as AOL, The Globe & Mail, KPMG, Sonova, Stantec, Motorola, Dupont, Aviva, School Specialty, and PricewaterhouseCoopers. His talented team has developed a reputation for leading organizations to innovative and practical solutions that enhance customer value and dramatically increase sales and profitability.
Adrian is a certified professional in Business Process Management (P.BPM) and a certified Competitive Intelligence Professional (CIP). A thought-provoking and inspirational speaker, he is frequently called upon to address senior management teams and sales groups on corporate strategy, competitive advantage, and sales performance.
Excerpt. © Reprinted by permission. All rights reserved.
Fortunately, the changes being forced upon us are good. They not only serve the best interest of buyers, they also serve the best interest of sellers.
You may be thinking, “Why do we need to change the way we do business? Haven’t we spent a lot of time developing and delivering great products and services? Don’t we deliver them on time? Haven’t we brought down our costs to make our goods and services more affordable? Hasn’t it all been done already?”
Product details
- ASIN : B00F2KZ940
- Publisher : Morgan James Publishing; Illustrated edition (October 1, 2013)
- Publication date : October 1, 2013
- Language : English
- File size : 1589 KB
- Text-to-Speech : Enabled
- Screen Reader : Supported
- Enhanced typesetting : Enabled
- X-Ray : Not Enabled
- Word Wise : Enabled
- Sticky notes : On Kindle Scribe
- Print length : 199 pages
- Best Sellers Rank: #2,202,302 in Kindle Store (See Top 100 in Kindle Store)
- #734 in Small Business Sales & Selling
- #823 in Sales & Selling Management
- #891 in Customer Relations (Kindle Store)
- Customer Reviews:
About the author
Over 35 years ago I discovered sales. I was in university and realized I needed another part time job to make ends meet. I started a small business and used my bicycle to get around the city and sell advertising spaces in my publication. I just loved the whole experience of meeting with business owners and showing them how I could help them. As much as I loved the sales process, it occurred to me that sales wasn’t considered an honourable profession, and I couldn’t understand why it needed to be like this. I never had to compromise my integrity, or my value system, to be a successful sales professional. Yet the widely held perception about my craft was clouded with negativity, and the false belief, that a truly effective sales professional operates unscrupulously.
It was then, that I resolved to create a couple of life defining goals.
Firstly, I would pursue a career in sales. It was, and is, my passion and my purpose. Secondly, I wanted to prove that the most successful sales professionals are the ones who operate with honour and integrity. And no relationship, business or otherwise, can survive without these tenets.
Fast forward a couple decades later, and I’m proud to say, I still get the same deep sense of satisfaction from successful sales transactions, while still operating successfully without compromising ethics. Of course now, it’s gone beyond me as an individual, and I’ve extended my processes to my team and partners.
I’ve always believed, if you take care of the people, the business will take care of itself.
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