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Offered and Accepted: A Recruiter's Guide to Sales Kindle Edition

4.4 out of 5 stars 30 ratings

About the book

Offered and Accepted is the only book that gives you clear and functional advice, derived from almost two decades of hands-on, high performance experience. It covers all elements of the recruitment process: from business development and sourcing candidates, to generating and closing offers. It looks at common objections, and offers advice and examples on how to overcome them.

Who is the book for?
New and experienced, contract and permanent recruiters who want to increase the number and value of placements that they make. It is relevant for all professional services markets including Accounting, Banking, Finance, IT, Insurance, Legal, Property, Office Support, Sales and Marketing.

Why was the book written?
Because existing texts don’t tell recruiters what we want to know in a way that captures our (often short-spanned!) attention. Many books aimed at us are written by ‘industry experts’ or academics. This is great if we want to improve our knowledge of the industry’s history or Maslow’s hierarchy of needs, but less helpful when a candidate is tempted by a counter-offer; a contractor is demanding a pay rise because they’ve discovered their charge rate; or a client refuses to view our applicants because we’re not on the PSA.
Offered and Accepted was written to satisfy the need for easy-to-read, practical advice that is based on real recruitment experience. It shows how to increase revenue in a way that encourages clients and candidates to work with us repeatedly; how to be productive without working excessive hours; and how to remain motivated despite the inevitable challenges that we face.

How does the book work?
It recognises that recruitment is a sales job but if what we’re selling, or the way that we’re selling it, causes our customers loss and aggravation, they won’t work with us again. The book introduces AURA™: a sales process designed for recruiters. AURA™ enables us to build rapport, understand our customers and satisfy their needs in a positive and professional way. It results in more placements, repeat business and better fees.

Editorial Reviews

About the Author

Natasha Brooks is a marketing graduate with nearly two decades of experience as a successful recruiter, manager and director. She has worked in the UK, Japan and Australia, and has been formally recognised by some of the world’s most successful recruitment companies as one of their highest achieving employees. Natasha has turned loss-making and declining teams into highly profitable business units, has created high performance teams from scratch, and worked through severe economic downturns. She has developed graduates with no previous sales experience into million dollar billers and has helped experienced recruiters fulfil their potential. As a recruiter, she knows how to generate business, source highly sought-after candidates and manage the recruitment process to ensure a positive result for all; as a trainer, manager and director, she knows how to entrench these skills in others. Past members of her teams continue to enjoy successful recruitment careers as consultants, managers and directors, and others have gone on to run their own successful businesses, both in recruitment and other industries.

Product details

  • ASIN ‏ : ‎ B00FA4QRVM
  • Publisher ‏ : ‎ BookBaby; 1st edition (September 2, 2013)
  • Publication date ‏ : ‎ September 2, 2013
  • Language ‏ : ‎ English
  • File size ‏ : ‎ 340 KB
  • Text-to-Speech ‏ : ‎ Enabled
  • Screen Reader ‏ : ‎ Supported
  • Enhanced typesetting ‏ : ‎ Enabled
  • X-Ray ‏ : ‎ Not Enabled
  • Word Wise ‏ : ‎ Enabled
  • Print length ‏ : ‎ 236 pages
  • Customer Reviews:
    4.4 out of 5 stars 30 ratings

About the author

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Natasha Brooks
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Natasha Brooks has more than two decades experience as a top-performing recruiter, manager and director and has trained some of the industry's highest billers in the UK, Australia and Japan. She has been formally recognised as a high achiever by three of the world's most successful recruitment companies: Robert Walters Plc, SThree Plc and Manpower Plc.

Natasha wrote the book 'Offered and Accepted' in response to the need for information based on real experience. Her book recognises that recruitment is a consultative sales job and introduces a practical and ethical sales process that can be applied to every stage of the recruitment process.

Natasha now works as an independent consultant helping organisations around the world to improve their recruitment results.

Customer reviews

4.4 out of 5 stars
30 global ratings

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Top reviews from the United States

  • Reviewed in the United States on September 16, 2016
    If you have passion to start or enhance your career in executive search, this book is everything you need. After years of success working in this industry, and just started up a business in recruitment, ‎I am still perusing the book to apply it in my daily operations and training to staffs. Every single line has touched the real business world. I highly recommend this book.
  • Reviewed in the United States on June 21, 2016
    The best book on recruitment I've found so far, comprehensive, practical and easy to read. If you're in the industry (even if you've been around it for a while like I have) I highly recommend it!
  • Reviewed in the United States on June 6, 2016
    I run an SAP recruitment firm based in Sydney Australia, This is the book we choose to train our new consultants with. All consultants must of course develop their own style, but what this book does is provide them with structure and a very effective sales methodology. Natasha has really covered the bases, and covers many common and not so common scenarios. If you want your people to focus on relationships, sales and identifying opportunities, this book is the only place to start!
  • Reviewed in the United States on June 3, 2016
    Absolutely essential for both aspiring and established recruitment consultants. This book will help you become more effective, close more deals, and make more money.

Top reviews from other countries

Translate all reviews to English
  • Yuta Kuroda
    5.0 out of 5 stars nice introduction on recruitment
    Reviewed in Japan on April 5, 2023
    I’ve leant a lot ! Good summary of what we need to know about recruitment!
  • EG
    3.0 out of 5 stars Ist brauchbar
    Reviewed in Germany on November 14, 2018
    Ist OK. Sind viele Beispiele drin, manche machen Sinn, andere wiederum etwas weniger. Das kommt drauf an, wo man unterwegs ist.
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