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Workforce Ecosystems: Reaching Strategic Goals with People, Partners, and Technologies (Management on the Cutting Edge) Hardcover – April 11, 2023
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Who is your workforce? This was a simple question when most organizations focused on hiring full- and part-time employees, but now organizations engage with both internal and external collaborators including subcontractors, freelancers, app developers, marketplace sellers, and others. As technology enables new, more efficient forms of working, and roles become more project- and outcomes-based, workforces are evolving into workforce ecosystems requiring updated strategies, leadership, and management practices.
Workforce Ecosystems by Elizabeth J. Altman, David Kiron, Jeff Schwartz, and Robin Jones is an essential research-driven framework for leading these complex, interconnected workforces. Drawing on case studies, worldwide surveys, and extensive interviews with C-suite executives and senior leaders from Amazon, IBM, Mayo Clinic, NASA, Nike, Roche, Unilever, the US Army, Walmart, and others, the authors explore what workforce ecosystems are and how to navigate their unique challenges and opportunities.
Practical and field-tested, Workforce Ecosystems will prepare leaders to identify distinguishing characteristics of workforce ecosystems; take advantage of their increasing relevance as the world becomes more interconnected and technology-enabled; refine business strategies to incorporate them; focus leadership, management practices, and technologies to leverage them; and traverse the ethical, societal, and public policy considerations of workforce ecosystems.
- Print length256 pages
- LanguageEnglish
- PublisherThe MIT Press
- Publication dateApril 11, 2023
- Dimensions6.38 x 0.85 x 9.25 inches
- ISBN-100262047772
- ISBN-13978-0262047777
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Editorial Reviews
Review
—Forbes
"I highly recommend ‘Workforce ecosystems’ to practitioners, as it provides valuable insights into evolving workforce structures of the modern world. It also raises points that would ben-efit from deeper scientific inquiry, to expand beyond practical applications. And, at the end of the day, it offers a valuable toolkit for all those who are seeking to leverage workforce ecosystems effectively."
—R&D Management
“Workforce Ecosystems is a thought-provoking resource for leaders and practitioners seeking to navigate the complexities of managing workforce ecosystems. The book's exploration of ecosystem dynamics, coupled with its analysis of technology, leadership, culture, and career management, can help practitioners embrace this paradigm shift successfully.”
—People Matters Global
Review
—Tsedal Neeley, Harvard Business School Professor; author of Remote Work Revolution; coauthor of The Digital Mindset
“As companies embrace both internal and external contributors, managing these ecosystems takes centre stage. Workforce Ecosystems is a powerful tool and discussion lead. A must read for anyone caring about the future of talent.”
—Lynda Gratton, Professor of Management Practice at London Business School; author of Redesigning Work
“Workforce composition and boundaries are being disrupted and leaders need a richer, more nuanced playbook. Workforce Ecosystems delivers thoughtful strategies for management and boards including intentional approaches to ethics, social responsibility, and DEI.”
—Janet Foutty, Executive Chair of the Board, Deloitte US
“This book highlights how workforce ecosystems are transforming management and strategy practices, as skills are placed at the center of the business. It is a compelling read for leaders navigating our new world of work.”
—Jeff Maggioncalda, Chief Executive Officer, Coursera
“In my lifetime, we moved from three primary TV stations to innumerable media choices. Likewise, work has dramatically evolved. Workforce Ecosystems insightfully describes these transitions offering relevant tools for participating in the ecosystem of work.”
—Dave Ulrich, Rensis Likert Professor of Business, University of Michigan; Partner, the RBL Group
About the Author
David Kiron is the Editorial Director of Research at MIT Sloan Management Review and Program Lead for its Big Ideas research initiatives. He is coeditor of The Consumer Society and Human Well-being and Economic Goals.
Jeff Schwartz is Vice President, Insights and Impact, Gloat, and Adjunct Professor, Columbia Business School. He is the author of Work Disrupted.
Robin Jones is Principal, US Workforce Transformation Leader, Deloitte Consulting LLP.
Product details
- Publisher : The MIT Press (April 11, 2023)
- Language : English
- Hardcover : 256 pages
- ISBN-10 : 0262047772
- ISBN-13 : 978-0262047777
- Item Weight : 1.16 pounds
- Dimensions : 6.38 x 0.85 x 9.25 inches
- Best Sellers Rank: #306,995 in Books (See Top 100 in Books)
- #450 in Strategic Business Planning
- #701 in Systems & Planning
- #3,969 in Leadership & Motivation
- Customer Reviews:
About the authors
Discover more of the author’s books, see similar authors, read author blogs and more
Robin Jones is the U.S. Workforce Transformation Leader at Deloitte Consulting. With 22 years of organization and workforce transformation consulting experience, she advises business leaders through complex business transformations. With a focus on the Future of Work, Robin advises senior executives as they contemplate how data, technology and societal changes are impacting the organization's work, workforce, and workplace. At Deloitte, she serves on the Consulting CEO’s Marketplace Leadership Team. Robin holds a PhD in Civil and Environmental Engineering from Georgia Tech and an MS in Architecture and BS in Interior Design from Cal Poly, San Luis Obispo.
Dr. Elizabeth J. Altman is associate professor of management with tenure at the Manning School of Business, University of Massachusetts Lowell, and guest editor for the MIT Sloan Management Review Future of the Workforce research project. Altman was a visiting professor at the United States Military Academy at West Point and visiting scholar at Harvard Business School. Altman teaches in undergraduate, MBA, doctoral, and executive education programs. Her research focuses on strategy, innovation, platform businesses and ecosystems, leadership, organizational change, and future of work/workforce topics.
Altman was a vice president at Motorola with roles in industrial design, product development engineering, manufacturing, marketing, and strategy. Awarded a U.S. Dept. of Commerce and Japanese government fellowship, Altman worked as an engineer for Sony in Japan. She lectures and consults worldwide and has served on corporate and non-profit boards.
Altman’s research has been published in the Harvard Business Review (HBR), MIT Sloan Management Review (MIT SMR), Academy of Management Annals, Journal of Management Studies, Marketing Letters, and other journals and books. Her article with Andrei Hagiu was included in “HBR's 10 Must Reads 2019: The Definitive Management Ideas of the Year from Harvard Business Review,” and in “HBR’s 10 Must Reads on Business Model Innovation,” and "HBR's 10 Must Reads on Platforms and Ecosystems." Altman co-authored the forthcoming book, “Workforce Ecosystems: Reaching Strategic Goals with People, Partners, and Technologies” (MIT Press), and The Innovator’s Guide to Growth: Putting Disruptive Innovation to Work” (Harvard Business Press).
Altman holds a Doctorate in Business Administration from Harvard Business School, a Master’s of Science in Mechanical Engineering and Master’s of Science in Management from M.I.T., and a Bachelor’s of Science in Mechanical Engineering from Cornell University where she served on the Board of Trustees and is on the Library Advisory Council. Altman is a life member of the Cornell University Council and emeritus member of the Cornell College of Engineering Advisory Council and the President’s Council of Cornell Women. Altman was named one of Boston Magazine's “Top 100 Most Influential Women in Boston,” and one of Boston Business Journal’s “40 Under 40” top business and community leaders. She is a life member of the Council on Foreign Relations.
Jeff is a advisor on the future of work to Deloitte Consulting where he is a retired senior partner. He is a recognized global advisor and thought leader and the author of WORK DISRUPTED. Jeff is the Vice President of Insights and Impact at Gloat, the world's leading start up creating enterprsie talent marketplaces driven by AI. He is an adjunct professor at the Columbia Graduate School of Business.
He has been a consulting partner for 25 years and he has extensive experience in workforce and workplace transformation, work redesign, and human capital issues in global and growth markets. He has lived in and led practices in the US, India, Russia, Belgium, Israel and Kenya. He most recently created and led the US Consulting Future of Work research and practice; he is the co-founder and was the US lead partner from 2016-2019 for Deloitte Catalyst in Tel Aviv (the US-Israel Innovation Tech Terminal), and he has been the global editor and senior researcher for 10 years of Deloitte’s Global Human Capital Trends report, one of the world’s leading annual reports on the future of the workforce, organizations and HR, which he started in 2011. He has authored and contributed to more than 40 articles for the Wall Street Journal, the Deloitte Review, the MIT Sloan Management Review, the Rotman Management Review (at the University of Toronto), and Wired Magazine.
Before his career in management consulting, Jeff was a US Peace Corps volunteer teacher in Nepal (1981-1983), a fellow at the RFK Memorial Foundation leading the Youth Policy Institute, an investment banker at Chemical Investment Bank—now part of JPMC (1987-1988), and one of the first US Peace Corps Associate Directors in the Russian Federation (1991-1992).
He has graduate degrees from the Yale School of Management (MBA, 1987) and the School of Public and International Affairs at Princeton University (MPA, 1987) and an undergraduate degree from Cornell University in History and Government (BA, 1980). Jeff served on the Cornell University Board of Trustees from 1979 to1980.
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More and more organizations are looking to options beyond traditional employees to get their work done or deliver value to their customers. For those doing so, the importance of orchestrating the diverse mix of employees, contractors, partners, complementor, and even technologies such as AI to achieve strategic goals is paramount.
What I really appreciate about this book is that it's both extensively research-based and practical. This book would serve both someone who needs to "get things done" as well as someone seeking to understand the changing nature of how work gets done. It even dives into what these shifts mean not just for our companies, but our economy and society at large - which I think is important to consider for anyone deciding how to structure their workforce.
I can strongly recommend this book for anyone in - or aspiring to be in - a leadership role in an organization.
En este sentido, este libro nos ilustra acerca de varios aspectos claves de los ecosistemas empresariales, especialmente los relacionados con las personas, sus asociaciones estratégicas y el rol de las tecnologías como motores de la transformación organizacional.
En él, los autores nos facilitan herramientas practicas, casos de éxito y mejores practicas para que las organizaciones puedan crear y administrar un ecosistema de fuerza laboral eficiente, alineado con sus objetivos estratégicos.
En definitiva, una excelente obra para los interesados en comprender cómo aprovechar el poder de las personas, las asociaciones y las tecnologías para lograr el éxito organizacional en el complejo entorno empresarial actual.
Reviewed in the United States on April 21, 2023
En este sentido, este libro nos ilustra acerca de varios aspectos claves de los ecosistemas empresariales, especialmente los relacionados con las personas, sus asociaciones estratégicas y el rol de las tecnologías como motores de la transformación organizacional.
En él, los autores nos facilitan herramientas practicas, casos de éxito y mejores practicas para que las organizaciones puedan crear y administrar un ecosistema de fuerza laboral eficiente, alineado con sus objetivos estratégicos.
En definitiva, una excelente obra para los interesados en comprender cómo aprovechar el poder de las personas, las asociaciones y las tecnologías para lograr el éxito organizacional en el complejo entorno empresarial actual.