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Workforce Ecosystems: Reaching Strategic Goals with People, Partners, and Technologies (Management on the Cutting Edge) Hardcover – April 11, 2023

4.9 4.9 out of 5 stars 28 ratings

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A pioneering guide to understanding and leading workforce ecosystems, which include not only traditional employees, contractors, and gig workers, but also partner and complementor organizations that work with companies to accomplish enterprise and individual goals.

Who is your workforce? This was a simple question when most organizations focused on hiring full- and part-time employees, but now organizations engage with both internal and external collaborators including subcontractors, freelancers, app developers, marketplace sellers, and others. As technology enables new, more efficient forms of working, and roles become more project- and outcomes-based, workforces are evolving into workforce ecosystems requiring updated strategies, leadership, and management practices.

Workforce Ecosystems by Elizabeth J. Altman, David Kiron, Jeff Schwartz, and Robin Jones is an essential research-driven framework for leading these complex, interconnected workforces. Drawing on case studies, worldwide surveys, and extensive interviews with C-suite executives and senior leaders from Amazon, IBM, Mayo Clinic, NASA, Nike, Roche, Unilever, the US Army, Walmart, and others, the authors explore what workforce ecosystems are and how to navigate their unique challenges and opportunities.

Practical and field-tested,
Workforce Ecosystems will prepare leaders to identify distinguishing characteristics of workforce ecosystems; take advantage of their increasing relevance as the world becomes more interconnected and technology-enabled; refine business strategies to incorporate them; focus leadership, management practices, and technologies to leverage them; and traverse the ethical, societal, and public policy considerations of workforce ecosystems.
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Editorial Reviews

Review

“The value of the book, authored by scholars Elizabeth J Altman and David Kiron, and consultants Jeff Schwartz and Robin Jones, is that it provides an instructive account of the way organizations like Salesforce are thinking about their workforce ecosystems. In turn, it invites you to consider how you will choose to engage with those ecosystems in your own career. Here are four examples from the book, taken from reports about four separate organizations...A first step, though, is to absorb the ideas in Workforce Ecosystems, either on your own, or with professional friends, or a book club. This engaging book will tell you what leading thinkers on talent management strategy are saying, and help you to stand up for your career in response.”
—Forbes


"I highly  recommend  ‘Workforce  ecosystems’  to  practitioners,  as  it  provides  valuable  insights  into  evolving  workforce  structures  of  the  modern  world.  It  also  raises  points  that  would  ben-efit from deeper scientific inquiry, to expand beyond practical  applications.  And,  at  the  end  of  the  day,  it  offers a valuable toolkit for all those who are seeking to leverage workforce ecosystems effectively."
—R&D Management

Workforce Ecosystems is a thought-provoking resource for leaders and practitioners seeking to navigate the complexities of managing workforce ecosystems. The book's exploration of ecosystem dynamics, coupled with its analysis of technology, leadership, culture, and career management, can help practitioners embrace this paradigm shift successfully.”
—People Matters Global

Review

“An excellent and comprehensive book for leaders who must build a robust workforce ecosystem in today’s digital era. A must-read!”
—Tsedal Neeley, Harvard Business School Professor; author of Remote Work Revolution; coauthor of The Digital Mindset
 
“As companies embrace both internal and external contributors, managing these ecosystems takes centre stage.
Workforce Ecosystems is a powerful tool and discussion lead. A must read for anyone caring about the future of talent.”
—Lynda Gratton, Professor of Management Practice at London Business School; author of Redesigning Work

“Workforce composition and boundaries are being disrupted and leaders need a richer, more nuanced playbook.
Workforce Ecosystems delivers thoughtful strategies for management and boards including intentional approaches to ethics, social responsibility, and DEI.”
—Janet Foutty, Executive Chair of the Board, Deloitte US
 
“This book highlights how workforce ecosystems are transforming management and strategy practices, as skills are placed at the center of the business. It is a compelling read for leaders navigating our new world of work.”
—Jeff Maggioncalda, Chief Executive Officer, Coursera
 
 “In my lifetime, we moved from three primary TV stations to innumerable media choices. Likewise, work has dramatically evolved.
Workforce Ecosystems insightfully describes these transitions offering relevant tools for participating in the ecosystem of work.”   
—Dave Ulrich, Rensis Likert Professor of Business, University of Michigan; Partner, the RBL Group

Product details

  • Publisher ‏ : ‎ The MIT Press (April 11, 2023)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 256 pages
  • ISBN-10 ‏ : ‎ 0262047772
  • ISBN-13 ‏ : ‎ 978-0262047777
  • Item Weight ‏ : ‎ 1.16 pounds
  • Dimensions ‏ : ‎ 6.38 x 0.85 x 9.25 inches
  • Customer Reviews:
    4.9 4.9 out of 5 stars 28 ratings

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Customer reviews

4.9 out of 5 stars
4.9 out of 5
28 global ratings
Workforce Ecosystems un pilar fundamental para la Transformación Digital
5 Stars
Workforce Ecosystems un pilar fundamental para la Transformación Digital
Para triunfar en el actual entorno empresarial característico de esta 4ta Revolución Industrial, los lideres corporativos y empresariales deben considerar la transformación de su fuerza laboral como pilar fundamental para la consecución de los objetivos estratégicos planteados, en especial los enmarcados en la Transformación Digital y los Ecosistemas Empresariales.En este sentido, este libro nos ilustra acerca de varios aspectos claves de los ecosistemas empresariales, especialmente los relacionados con las personas, sus asociaciones estratégicas y el rol de las tecnologías como motores de la transformación organizacional.En él, los autores nos facilitan herramientas practicas, casos de éxito y mejores practicas para que las organizaciones puedan crear y administrar un ecosistema de fuerza laboral eficiente, alineado con sus objetivos estratégicos.En definitiva, una excelente obra para los interesados en comprender cómo aprovechar el poder de las personas, las asociaciones y las tecnologías para lograr el éxito organizacional en el complejo entorno empresarial actual.
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Top reviews from the United States

Reviewed in the United States on December 8, 2023
This book is a must to understand how businesses organize to accomplish their goals. The notion of an employee is evolving to include gig workers, freelancers, independent contractors, partners. and complementary. Only by understanding what brings these disparate parties together can one begin to understand how to lead those who don't work for you. Today's leaders must inspire others to join their workforce ecosystem to succeed. Highly recommend!
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Reviewed in the United States on April 24, 2023
A "must read" for anyone responsible for, or interested in the workforce of an organization. This book provides the framework to understand how the nature of work has changed. While most resources available still consider the traditional employer/employee relationship, this book presents a framework for understanding how this dynamic has changed, how it impacts your strategy, and perhaps most importantly - what to do about it.

More and more organizations are looking to options beyond traditional employees to get their work done or deliver value to their customers. For those doing so, the importance of orchestrating the diverse mix of employees, contractors, partners, complementor, and even technologies such as AI to achieve strategic goals is paramount.

What I really appreciate about this book is that it's both extensively research-based and practical. This book would serve both someone who needs to "get things done" as well as someone seeking to understand the changing nature of how work gets done. It even dives into what these shifts mean not just for our companies, but our economy and society at large - which I think is important to consider for anyone deciding how to structure their workforce.

I can strongly recommend this book for anyone in - or aspiring to be in - a leadership role in an organization.
2 people found this helpful
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Reviewed in the United States on November 21, 2023
The concepts in this book are so timely. The rapid changes to the workforce and how varied parties work in concert to deliver value require the thinking that this book introduces. Thank you for this resource.
One person found this helpful
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Reviewed in the United States on December 21, 2023
Fantastic read! Used as reference for recent corporate workforce strategy session. Terrific summaries and highly credible content.
One person found this helpful
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Reviewed in the United States on April 21, 2023
Para triunfar en el actual entorno empresarial característico de esta 4ta Revolución Industrial, los lideres corporativos y empresariales deben considerar la transformación de su fuerza laboral como pilar fundamental para la consecución de los objetivos estratégicos planteados, en especial los enmarcados en la Transformación Digital y los Ecosistemas Empresariales.

En este sentido, este libro nos ilustra acerca de varios aspectos claves de los ecosistemas empresariales, especialmente los relacionados con las personas, sus asociaciones estratégicas y el rol de las tecnologías como motores de la transformación organizacional.

En él, los autores nos facilitan herramientas practicas, casos de éxito y mejores practicas para que las organizaciones puedan crear y administrar un ecosistema de fuerza laboral eficiente, alineado con sus objetivos estratégicos.

En definitiva, una excelente obra para los interesados en comprender cómo aprovechar el poder de las personas, las asociaciones y las tecnologías para lograr el éxito organizacional en el complejo entorno empresarial actual.
Customer image
5.0 out of 5 stars Workforce Ecosystems un pilar fundamental para la Transformación Digital
Reviewed in the United States on April 21, 2023
Para triunfar en el actual entorno empresarial característico de esta 4ta Revolución Industrial, los lideres corporativos y empresariales deben considerar la transformación de su fuerza laboral como pilar fundamental para la consecución de los objetivos estratégicos planteados, en especial los enmarcados en la Transformación Digital y los Ecosistemas Empresariales.

En este sentido, este libro nos ilustra acerca de varios aspectos claves de los ecosistemas empresariales, especialmente los relacionados con las personas, sus asociaciones estratégicas y el rol de las tecnologías como motores de la transformación organizacional.

En él, los autores nos facilitan herramientas practicas, casos de éxito y mejores practicas para que las organizaciones puedan crear y administrar un ecosistema de fuerza laboral eficiente, alineado con sus objetivos estratégicos.

En definitiva, una excelente obra para los interesados en comprender cómo aprovechar el poder de las personas, las asociaciones y las tecnologías para lograr el éxito organizacional en el complejo entorno empresarial actual.
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One person found this helpful
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Reviewed in the United States on April 24, 2023
As a business leader in perhaps the 7th inning of my career, I have seen the changes in the workforce happen quickly. This is a great book framing this change, how it has evolved, where it might be going and how business owners/leaders/managers can adapt.
2 people found this helpful
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Reviewed in the United States on April 24, 2023
A definitive, comprehensive book on this timely topic
2 people found this helpful
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Reviewed in the United States on December 11, 2023
Companies can't do it all on their own. The great players start from the beginning, designing some of their products to be sold and serviced by their ecosystem partners. The real world examples are filled with gold - insights not only from successes but also learned-from mistakes. This book is useful not only for those large companies managing an existing workforce ecosystem, but also useful as a playbook to the possibly hundreds of companies acting as a partner into these ecosystems.
One person found this helpful
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